Cookies Policy

Cookies are small text files that are placed on your computer by websites that you visit. At James Hay we use several cookies across our sites. Some of these cookies are necessary to ensure our sites work, while others are optional but help improve the experience you have with us, providing analytical and marketing insight which shape future developments.

The tables below explain the cookies we and our third-party partners use, including where and how we use them. All our cookie data is anonymised. None of these cookies allow us to identify specific individuals who visit our websites.

Necessary cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies.

Name Purpose Website used on
JH_cookie Remembers a user’s choice about cookies.
CookieControl Remembers a user’s choice about cookies. and James Hay Online
JH_contact Stores the first two characters of the postcode entered for 'Find your regional Business Development Manager'
eNews Records the date of the last eNews item that has been viewed.
CB_Terms Records when the user identifies themselves as an IFA.
JH_InvStatusCheck_Public Indicates whether the user has selected their status as Financial Adviser/Professional Intermediary or Investor.
JH_SeamlessDualBrand Applies a dual brand on the website, if this has been set up.
portalCookies Remembers a user’s choice about cookies. James Hay Online
Brand Applies any brand images (logos) on the website if you are registered as part of a company. James Hay Online
mainFeature Records the time and date at which the user has hidden the main news feature on the Welcome page. James Hay Online
applyOnline Records if a user has hidden the Apply Online feature on the Welcome page. James Hay Online
ASP.NET_SessionId. AUTHCOOKIEPORTAL Controls the session state. James Hay Online
ASP.NET_SessionId_ RequestVerficationToken-ASPXAUTH Controls the session state. James Hay Online - illustrations
.AuthCookieOnlineApps Controls the session state. James Hay Online – online applications
These cookies are set in order to remember preferences regarding cookies.

James Hay Online


Optional cookies

Optional cookies fall into two categories: analytical and marketing.

Analytical cookies help us to improve our website by collecting information about how it’s used.

Marketing cookies record your visit to our website, the pages you visited and the links you have followed. We use this information to make our website and the future communications you receive, more relevant to your interests.

Name Purpose Type Website used on


Google Analytics cookie collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The information is collected in a way that does not directly identify anyone. Information gathered includes the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Read Google’s overview of privacy and safeguarding data.

Analytical and James Hay Online

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Apple Safari

You can change your mind about the use of optional cookies at any time by updating your preferences on this tab. Simply click the cookies icon located in the bottom left of the screen on our websites.