Because what we do matters, every role in our company is built on a passion for providing excellent customer service, valuing the importance of working collaboratively as part of a team.

We know that we can all make a difference, join us.

Our benefits:

In addition to your base salary we provide you with:

  • 35 hour working week
  • Group Money Purchase Pension Scheme – James Hay Partnership will match your contributions up to a maximum of 6%
  • Death in Service Benefit of 4 x Annual Salary
  • Permanent Health Insurance
  • 25 days paid annual leave plus bank holidays
  • Interest Free Season Ticket Loan (Travel)
  • Childcare Voucher Scheme
  • Active Staff & Social Club
  • Private Medical Insurance - optional
  • Once employed you can choose to take additional benefits from our Reward Hub

Current Vacancies

  • Agile Project Manager (Salisbury)

    To manage groups of technology, process and performance improvement projects to deliver major change in James Hay, primarily using agile/lean/six sigma methods.

  • Executive Assistant to Chief Operating Officer (Salisbury)

    To provide an efficient and responsive administrative, organisational and logistical service to the Chief Operating Officer (COO) helping them to manage and prioritise their time and administration needs. To facilitate the smooth running of the COO office and to provide a high level of pro-activity and self-motivation in dealing with senior level individuals.

  • Green Belt Six Sigma Process Improvement Specialist (Salisbury)

    Operating under the supervision of a Black Belt Six Sigma Lead, the Green Belt Six Sigma Process Improvement Specialist will be responsible delivering process and service improvements. The role will be responsible for delivering improvements using Six Sigma tools and techniques, and Lean manufacturing principles to achieve measureable benefits

  • Remediation Project Lead (Salisbury & Bristol)

    To manage existing remediation project work through to successful completion. The job may be based in Salisbury or Bristol but there is likely to be significant time spent on the Bristol site. The job involves managing work within operational teams but does not have line management or financial responsibility.

  • RPA Analyst/ Developer (Salisbury)

    Reporting to the Head of Technology Innovation, the RPA Analyst/Developer will be part of a brand new team dedicated to designing and implementing robust solutions across the company using RPA tools. The role will ensure that internal customers understand and utilise the full RPA capabilities to maximise quality delivery and operational efficiency.

  • Service Desk 3rd Line Support Analyst (Salisbury)

    This is an exceptional opportunity for an Individual with strong experience working within a Service orientated Service Desk environment with a solid understanding of Windows and Citrix Platforms. The Individual will be responsible for working within the Service Desk team assisting the current first and 2nd line teams, managing day to day support issues, but with the experience and responsibility to resolve complex Incidents and Problems.

  • Service Executive – Contact Centre (Salisbury)

    Service Executives work as part of a team responsible for administering JHP products and services in line with product Terms & Conditions, and in accordance with company policies and procedures, and relevant regulatory requirements.

  • Service Executive (Salisbury)

    Service Executives work as part of a team responsible for administering JHP products and services in line with product Terms & Conditions, and in accordance with company policies and procedures, and relevant regulatory requirements. Each team completes processes for a specialist area of administration depending on the operational department the team resides in. Details of each team’s specific responsibilities can be found in the Operations Team Responsibilities document).

  • Scrum Master (Salisbury)

    The scrum Master role will take responsibility for the efficient delivery of a series of projects using Agile project methodology. The scrum Master will be responsible for developing the scrum approach within teams and in educating the business stakeholders in scrum. They will also be required to work collaboratively with the business to ensure a clear pipeline of products and to manage the prioritisation and delivery of these products to meet the business needs.

  • Trainer (Salisbury)

    Reporting to the Head of L&D, the successful candidate will design and deliver training events/activities. The successful candidate will be expected to embed the principles of Think Investor in every training event/activity they support/deliver ensuring delegates meet our required behaviours. Support delivery of key L&D based projects and programmes.

  • Foundation Systems Integration Tester (Milton Keynes)

    Reporting to the Head of Testing you will be involved in ensuring software quality across a range of internal and external IT applications and websites. Responsible for performing functional testing activities ensuring applications work as expected and that any issues are reported back through appropriate channels. The Role holder will work closely with the development and business/UAT teams to ensure scope of testing meets requirements resulting in quality software.

  • Infrastructure Engineer (Milton Keynes)

    As part of IFG Group, James Hay Partnership is a market leader in the field of Self-Invested Personal Pensions (SIPP) and WRAP product and administration. The IT team are currently involved in a strategic programme of work, to grow the business and improve Technology in alignment with the strategic roadmap.

  • IT Project Manager (Milton Keynes)

    Responsible for the management and co-ordination of priorities projects throughout their lifecycle, ensuring that the project goals and benefits are delivered.

  • System Integration Test Specialist (Milton Keynes)

    Reporting to the Head of Testing you will be involved in ensuring software quality across a range of internal and external IT applications and websites. Responsible for performing functional testing activities ensuring applications work as expected and that any issues are reported back through appropriate channels. The Role holder will work closely with the development and business/UAT teams to ensure scope of testing meets requirements resulting in quality software.

  • Assistant Service Executive (Bristol)

    Assistant Service Executives work as part of a team responsible for administering James Hay Partnership products and services in line with product Terms & Conditions, and in accordance with company policies and procedures, and relevant regulatory requirements. Each team completes processes for an area of administration depending on the operational department the team resides in.

  • Service Executive (Bristol)

    Service Executives work as part of a team responsible for administering James Hay Partnership products and services in line with product Terms & Conditions, and in accordance with company policies and procedures, and relevant regulatory requirements. Each team completes processes for an area of administration depending on the operational department the team resides in with the ultimate aim as to ensure positive investor outcomes are achieved.

  • SIPP/SSAS Department Manager (Bristol)

    Responsible for and ensuring that developing and implementing change throughout the department, whilst complying with all company policies, in addition to this the post holder will also be involved in setting budgets and be responsible for making sure these are adhered to. Maintaining and building relationships with Investors and Advisers and analyse service levels to enhance our Investor Outcomes, there may at times be a requirement to travel between offices and attend external meetings.

  • Team Manager (Bristol) (6m FTC)

    James Hay Partnership is a retirement wealth planning platform with assets under administration of circa £24 Bn. This role requires vetting as per the Referencing and Staff Vetting Policy. Reporting to a Department Manager the post holder is responsible for leading a team of 8 – 15 people and working closely with Service Executives to ensure Investor Outcomes are met. There is no budget responsibility within this role.

If you would like to apply for any of the vacancies listed and join our team please complete the application form within the vacancy information or send your CV to jh.recruitment@jameshay.co.uk

Please state which role you are applying for, explain any gaps in your employment and state the salary you are seeking.