What we do matters. Every role in our business is built on a passion for providing service excellence, working within inspirational and supportive teams.

We pride ourselves on meeting and exceeding the expectations of our advisers and investors. Our service-focused culture and processes put the needs of our customers at the heart of everything we do.

In addition to your salary, we provide you with a range of benefits:

  • 35 hour week with flexible arrangements considered
  • 25 days paid annual leave with holiday trading options
  • Group Money Purchase Pension Scheme with matched contributions up to 6%
  • Income protection and a death in service benefit of four times your annual salary
  • Private Medical Insurance with no excess and cover for family members (optional)
  • Access to employee assistance programme for your physical health and mental wellbeing
  • Long service awards starting from five years.

Once you’re employed, you’ll have access to additional lifestyle and flexible benefit options through RewardHub:

  • Season ticket loans for commuter travel and parking
  • Access to additional technology and lifestyle options
  • Retail vouchers and loads of local discounts

Our Social Committee are active in the communities around our offices and we host two staff events each year, in the summer and at Christmas, where we announce the James Hay Values Award winners.

Current vacancies

  • DST Administrator (Salisbury)

    Reporting to the Team Manager, Document Services administrators work as part of a team to undertake a number of Administration support tasks, such as preparation and scanning of incoming post to multiple James Hay sites. Liaising with teams in the business to ensure any original paperwork that is required is delivered within the agreed timescale, and preparing outgoing post for collection.

  • Foundation Systems Integration Tester (Salisbury or Milton Keynes)

    Reporting to the Head of Testing you will be involved in ensuring software quality across a range of internal and external IT applications and websites. Responsible for performing functional testing activities ensuring applications work as expected and that any issues are reported back through appropriate channels. The Role holder will work closely with the development and business/UAT teams to ensure scope of testing meets requirements resulting in quality software.

  • RPA Developer (Salisbury)

    Reporting to the RPA Senior Developer, the RPA Developer will be part of a brand new team dedicated to designing and implementing robust solutions across the company using RPA tools. The role will ensure that internal customers understand and utilise the full RPA capabilities to maximise quality delivery and operational efficiency.

  • Service Executive (Salisbury)

    Service Executives work as part of a team responsible for administering JHP products and services in line with product Terms & Conditions, and in accordance with company policies and procedures, and relevant regulatory requirements. Each team completes processes for a specialist area of administration depending on the operational department the team resides in. Details of each team’s specific responsibilities can be found in the Operations Team Responsibilities document).

  • Senior Service Executive (Salisbury)

    Senior Service Executives work as part of a team responsible for administering JHP products and services in line with product Terms & Conditions, and in accordance with company policies and procedures, and relevant regulatory requirements. Each team completes processes for a specialist area of administration depending on the operational department the team resides in. Details of each team’s specific responsibilities can be found in the Operations Team Responsibilities document).

  • Information Security Manager (Milton Keynes)

    Reporting to the Head of IT Operations and liaising with the Head of Infrastructure, the Information Security Manager will be responsible for maintaining Information Security policies and controls, in addition to application, infrastructure and network security reviews of local, national and international operations to ensure the security of all Information Security assets within the James Hay Partnership.

  • Infrastructure Engineer - Cisco Voice SME (Milton Keynes)

    As part of IFG Group, James Hay Partnership is a market leader in the field of Self-Invested Personal Pensions (SIPP) and WRAP product and administration. The IT team are currently involved in a strategic programme of work, to grow the business and improve Technology in alignment with the strategic roadmap.

  • Senior Test Specialist (Milton Keynes)

    The purpose of all test roles is to support achieving the highest quality outcomes for James Hay's Investors, Advisers and End-users wherever those stakeholders interact with our technology. Typically, this will be delivered through validating that stakeholder expectations of our technology can be met and verifying that changes to our technology actually met those expectations and continue to do so once in operation.

  • Software Developer – e-Commerce (Milton Keynes)

    The e-Commerce Developer will be a member of the web application development team. You will deliver imaginative solutions to business problems. The role entails analysis, systems development, support and maintenance of activities across the business. Given your specialist business background you will understand where practical solutions can be chosen to meet business change requirements and where a high quality focus will be required.

  • Senior Software Developer - Workflow (Milton Keynes)

    The Senior Workflow Developer will require strong technical skills within the Tibco toolset and would be responsible for analysing business requirements and designing the services that can be developed in a Service Orientated Architecture (SOA) to meet the requirements of each change and ultimately ensure positive investor outcomes are achieved.

  • Test Specialist (Milton Keynes)

    The purpose of all test roles is to support achieving the highest quality outcomes for James Hay's Investors, Advisers and End-users wherever those stakeholders interact with our technology. Typically, this will be delivered through validating that stakeholder expectations of our technology can be met and verifying that changes to our technology actually met those expectations and continue to do so once in operation.

  • Service Executive (Bristol)

    Service Executives work as part of a team responsible for administering James Hay Partnership products and services in line with product Terms & Conditions, and in accordance with company policies and procedures, and relevant regulatory requirements. Each team completes processes for an area of administration depending on the operational department the team resides in with the ultimate aim as to ensure positive investor outcomes are achieved.

If you would like to apply for any of the vacancies listed and join our team please complete the application form within the vacancy information or send your CV to jh.recruitment@jameshay.co.uk

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