The cut off dates for notifying us of income changes can be found in the tables below.

Modular iSIPP, Wrap SIPP, Partnership SIPP, iSIPP, Private Client SIPP, eSIPP, Select SIPP, Ex-Protected Rights SIPP.

MonthCut off date
February 2018 18 January 2018
March 2018 15 February 2018
April 2018 16 March 2018
May 2018 17 April 2018
June 2018 17 May 2018
July 2018 18 June 2018
August 2018 18 July 2018
September 2018 17 August 2018
October 2018 17 September 2018
November 2018 18 October 2018
December 2018 19 November 2018
January 2019 14 December 2018


We must be in receipt of your instruction through James Hay Online to change or set up an income payment for existing benefits by 5pm on the cut off date in order for the change to the income payment to be effective for the first of the following month. All income payments are set up to reach the SIPP bank account on the 1st of every month.

Please note, we will only be able to meet the cut-off date if all our requirements have been satisfied. If you need clarification of any of our requirements, please contact us prior to the relevant cut off date.

If you are concerned whether your request will reach us on time, or if you experience any issues, please contact your Account Executive Team or call us on 03455 212 414.


If you need to speak directly to HM Revenue & Customs about anything relating to taxation, including changes to your tax code, please call 0300 200 3300. For reference, our payroll number is 503/W40774.


You can amend income and convert from capped to flexi-access drawdown simply using James Hay Online. Please log in and go to the Portfolio > Income Summary tab.

If you do not already have access to James Hay Online, you can register here. A registration code will be sent to your home address within 5 working days. You must validate the access by entering the registration code, after which you will be able to change the income.